Name * First Last Email Address * Mobile number * Which version of Edius u having? * Edius 11 Edius X Edius 9 Edius 8 Edius 7 You request support for? * Edius 11 or Dongle Purchase Edius Installation issue Issue with Edius Editing Magic Automa Pro Magic Plus Project Installation Magic Plus Project upadate Mention complete details about your issue Jo bhi problem aa raha ho uski details is box me pura type kare..uncomplete request accept nahi ki jayegi. Request ke baad aapko hamari team email karegi jis par 24 hours me aapko reply karna hai ...aapka issue solve hone par bhi 24 hours tak ticket open hoti hai . uske baad support ticket auto close hoti hai so uske baad aapko new request generate karni hogi . Serial number reset request me working hours ke 24 se 48 hours minimum time lagta hai kyu ki vo Grass Valley se direct kiya jata hai so us situation me aapko wait karna hoga.